Privacy Policy
We take your privacy very seriously. Therefore, we follow clear guidelines and our employees are trained to handle your information with utmost care.
This privacy policy applies to customers and is a consent document. The privacy policy governs how data is processed and for what purposes. Please review the privacy policy before you share personal data with us. Existing customers are asked to contact us for any revocation of consent, correction or removal of personal data.
Betelnut Resort is a personal data controller and is responsible for contractual relations regarding the purchase of hotel reservations, good and services on its website (www.betelnutresort.com) and at Betelnut Resort property as well as for other communications.
The privacy information below applies to the processing of personal data carried out by Betelnut resort. Data is stored only for as long as necessary (defined by Betelnut resort Property) for data processing purpose. Some of the data may be stored despite the request for deletion in order to fulfil the contractual relationship and to comply with legislation.
When making a reservation at Betelnut Resort, we will only collect the most necessary information: name, address, nationality, email, copy of passport/ID (at Check-in) and telephone number. Information about check-in and check-out dates, hotel room category and total sums paid for your bills/reservation is stored in our database.
As a customer, you have the right to access your customer information, have your customer information corrected, and have your customer information deleted. To request information about your personal data, you must send us a written and signed request. Database extracts can be requested free of charge once per calendar year; for additional extracts, Betelnut Resort may charge a fee.
Your email address and regular address will not be used for direct marketing. At check-in you have the opportunity to sign up and give your consent for our newsletter, which is sent digitally. You also have the opportunity to do so on our website. If you wish to be deleted from the newsletter list, you are entitled to prompt us to delete you from the list immediately.
We will ask for credit card information to confirm your booking with us at the time of such booking. The credit card is saved encrypted until the day you check out. This information will then be deleted automatically. Only authorized personnel have access to this information.
Betelnut Resort performs camera surveillance for crime prevention and in order to safeguard security. Video capture may be used for disclosure and investigate purposed in case of a crime (suspended crime). Image and video capture may be shared with third parties if there are legal grounds to do so.
All information stored in our database is encrypted and can be accessed by authorized employees. Your information will never be given or sold to third parties.
Betelnut resort reserves the right to update its privacy policies, if necessary. If deemed necessary, customers will be notified of the changes. Any changes will take effect after they have been published on the site.
Data Protection
As a visitor to Betelnut Resort websites you yourself must decide what personal data you disclose to us. We draw your attention to the fact that, by visiting our website and reading our Newsletters, you automatically provide us with information that allows us to ascertain how visitors use our website and our Newsletters and which information and offers they find of particular interest. Whenever you make a reservation or request information or other services via our website, we require personal information from you such as your name and address. We will treat your personal data confidentiality and process it in anonymous form only. Except where rendering the services you requested, we will process the data exclusively for the purposes of providing individual information to our customers, tailored to their interests and requirements and for our own statistical and marketing purposes. Processing the data enables us to align our websites and our own range of services with the needs of our users. The data is also processed specifically for purposes of market analysis and to ascertain the level of interest in the Hotels wide range of offers so that we are able to draw conclusions on how best to tailor the tourist offer to meet demand. Any other use of your personal data, in particular its sale to third parties, is expressly excluded.
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc (Google). Google Analytics uses cookies, i.e. text files that are stored on your computer to analyse the way in which you use the website. The information generated by the cookies and relating to the way in which you use the website (which include your IP address) is transmitted to a Google server in the US and stored there. Google uses the information to analyse the way in which you use the website and to compile reports on the website activities for the website operators and to provide other services relating to the use of the website use and the internet. Google may also transfer the information to third parties where it is required to do so by law or where third parties process the data on Google behalf. On no account will Google associate your IP address with other data held by Google. You can prevent the cookies from being installed by setting your browser software accordingly; however please note that if you do so, you may not be able to make full use of all the website functions. By using this website you consent to the processing by Google of the data about you in the manner described above and for the aforementioned purposes.
Photographs/ Pictures
We kindly ask you to send an email to info@betelnutresort.com to get access to our press pictures and material.
All photographs/ pictures displayed on the homepage, photographs/ pictures provided from Betelnut Resort for marketing or media purposes are copyright protected and are only to be used without prior-authorization from Betelnut Resort. Changing of material through photo composing or through other electronic means is strictly prohibited. Usage of the photos for other means requires prior written approval from Betelnut Resort. For use in media publications, please use the date and copyright. The usage is free of charge if not noted otherwise.
Policy Modifications
Betelnut Resort may update its privacy policy from time to time without prior notice and posted on the website. Get in touch for any clarifications. If you have any questions or concerns about this policy, please get in touch with us at info@betelnutresort.com
Legal Notice
Betelnut Resort, makes information and products available on this website, subject to the following terms and conditions. By accessing this site, you agree to these terms and conditions. Betelnut Resort reserves the right to change these terms and conditions, and the products, services, process, and programs mentioned in this site at any time, at its sole discretion, without notice.
Disclaimer :
Content
Betelnut Resort does not accept liability for the topicality, accuracy, completeness or quality of the information and material provided unless the mistake occurred intentionally or through gross negligence. This refers to any loss, additional costs or damage of any kind suffered as a result of any use of any information and material Betelnut Resort provided on its websites. All offers are binding and without obligation.
Copyright
The Layout of the websites, diagrams, pictures and logos used and the collection of individual contributions are protected by copyright. Any duplication or use of objects such as diagrams, pictures or texts in other electronic or printed publications is not permitted without Betelnut Resort agreement.
Legal Validity Of Disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If any of the terms and conditions should be determined invalid by reason of the relevant laws then the remaining terms and conditions remain uninfluenced by this fact.